Bedroom Behavior will refund any items within 14 days of receipt. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, include your original packing slip, and your returned item, Your item must be unworn with the original tags attached, in the original packaging and all swimwear and panties must be returned with the hygiene sticker attached. The item must be in the condition it was sent out in. If our customer care team feel any of these points are not met, it is at their discretion on whether the item is suitable for return. Should a refund be refused your item will be returned to you.
All items purchased at sale price will be refunded the purchased price.
Gift cards are also not eligible for refunds.
RECEIVED THE WRONG ITEM?
should you receive an incorrect item in your order, please contact our customer care team directly at Returns@BedroomBehaviorLingerie.com and we’ll do our best to sort it out and get the right item to you as quickly as possible.
Please allow us 10 working days from receiving your items to process your return and confirm your refund amount. we’ll send you an email when this has been done, but please be advised it may take a further 3-5 days for the funds to clear in your bank account.
We do not issue exchanges, all items that are returned will only be issued a refund on the same account/card used from the initial purchase.
SENDING YOUR RETURN
Send your return to;
Bedroom Behavior Returns
c/o Ashley Golden
6013 Catalpa Ave
Queens NY 11385
Email returns@BedroomBehaviorLingerie stating the item being returned and the reason for return along with the tracking number.
Please note, the cost of returning an item is at the customer's own expense. we would always advise you ensure to securely package your return and use a tracked delivery service or courier as we can not be held responsible for items lost or damaged in transit.
Please ensure to mark any returned items as “returned goods” on customs or postal forms. Failure to do so may delay the issue of any refund due and can result in the shipment being returned to sender. additionally, any duties incurred by incorrect customs declarations will be deducted from the refund due. Likewise, should you refuse the delivery of an order, any fees incurred will be deducted from your refund.
CONCESSIONS AND THIRD PARTY RETAILERS
Items purchased from third-party retailers must be returned to the store they were purchased from. We can only process returns on orders purchased directly from www.BedroomBehaviorLingerie.com